FAQ

Frequently Asked Questions

  1. Can I choose a top from a bikini set and a bottom from another?

Sure, our passion is to create distinct designs tailor made to perfectly fit our beautiful Bees. Just ask us via email and we will create your bikini the way you want it.

  1. What if I want a fuller back for my bikini bottom, can you make it for me?

Of course, we can create a fuller style for your bikini bottom. Please contact us so that we can check if the pattern of the bikini that you want, allows us to do it. Sometimes the really high-cut leg style bottoms don’t give us many options.

  1.  The item I want is sold out, how can I get it?

We hate waiting, too. We’ll do our best to keep you informed when the products have been restocked.

  1. How long will it take for my order to ship and deliver?

(Custom orders excluded) products should arrive at your door within 3-4 business days for Greece shipping and 7-10 business days for international shipping.

Terms & Conditions

  • The website WWW.BEABEE-COUTURE.COM is an e-commerce site accessible via the Internet to all Internet users.
  • The site has been managed by BE A BEE COUTURE, a Greek company, whose head office is located at Anagnostopoulou 10, 10673, Athens – Greece, with tax registry number 801286728 and GEMI No.: 153555101000.
  • The e-shop enables BE A BEE COUTURE to offer for sale luxury clothes and accessories for all Web Surfers who connect to the Website. For the purposes hereof, BE A BEE COUTURE and the User(s) are referred to collectively as the “Parties” and individually the “Party”, and any User who confirms an order is referred to as the “Buyer”. The rights and obligations of the User(s) necessarily apply to the Buyer(s).
  • Users/Buyers must be over the age of 18 years old and have full legal capacity.
  • The Products are intended for personal use by the User, and not directly intended for the latter’s professional use.
  • Any Product ordered via the Website presupposes having read and expressly agreed these Terms and Conditions of Sale, but that acceptance is not conditioned by a handwritten signature from the User.
  • The present terms fully comply with the current European and Greek legislation; users acknowledge the company’s right to modify any provisions of the present terms to the extent that such modification would neither affect legally binding obligations of either party nor affect any accomplished situations.
  • Website users acknowledge they have read the present terms, agree with them and undertake to comply with them.
  • These Terms and Conditions may be subject to modifications, the conditions applicable are those in effect on the date of execution of the order.
  • The User may save or print these Terms and Conditions of Sale, provided they are not modified in any way.

  • The purpose of these Terms and Conditions of Sale is to set out the rights and obligations of both Parties, exclusively because of the relationships they initiate on the Internet, with respect to any and all online sales of Products offered on the Website.

  • They apply to all the steps necessary to place the order and ensure the follow-up of such order as contracted between the Parties. 

  • This document is the sole document applicable to the relationship between the Parties ; it cancels and supersedes any other document.

  • The time of delivering the order to the client depends on the availability of products and on the shippment address. 

  • The buyers can track their products using the unique reference number of their order that will be provided by mail.

  • In case of delay, due to incidents of force majeure such as extreme weather conditions or general strikes, BE A BEE COUTURE takes no responsibility and does not become unreliable.

  • The delivery of e-shop products can be executed both in Greece and abroad, in certain ways, judging from the area and the amount of products ordered by the client.

  • E-shop products are sold while stocks last. BE A BEE COUTURE cannot provide any guarantee on the availability of products but it guarantees the on-time update of the consumers about the lack of availability.

  • The photos of the products are evident and in high quality. However, the colours may be a little alienated due to different screen types and analysis.

  • Order must be received through the e-shop as soon as the relevant order form is filled and sent. The prices of products include VAT. 

  • BE A BEE COUTURE reserves the right to change the pricelist without warning and without affecting the prices of already listed orders. While submitting the order, the client may choose a retail receipt or an invoice. 

  • Invoices are issued to both companies and freelance traders as long as they complete the following data: name of the company, tax number, tax office, address of the company and of the delivery and profession. 

  • Any changes on this data can be made up to the confirmed date of delivery by the shipping section.

  • BE A BEE COUTURE sells products of its e-shop according to the existing rules and the existing Law system. BE A BEE COUTURE takes no responsibility for accidental damages that might happen to clients or users of the e-shop, apart from the obligation to return and replace its products, according to the following terms.
  • BE A BEE COUTURE has no responsibility for any form of damage (positive, special or depositional that indicatively and not limitedly, disjunctive or/and cumulative consisting of loss of profits, loss of data, lost profits, complete refund etc.) that may occur to the user of the e-shop or to any other person, caused by the malfunction or the bad use of services, pages, options and content of it or/and by failing to provide services or/and information, normally provided by the e-shop, or/and by accidental unauthorised interventions by third parties onto products or/and services or/and information provided through it.
  • On the above reasons are also included cases of errors, or skipping during the on line data entry of the information provided (prices, features of products etc.) as well as errors, skipping or technical reasons of any kind, that affect or postpone, for a reasonable time, the function of the e-shop or/and its services.
  • BE A BEE COUTURE takes no responsibility in cases of defective function of the e-shop, or in general or minor incompetence of providing its services due to accidental events or reasons of force majeure, or any other reason caused by the liability of other entities.
  • BE A BEE COUTURE reserves the right to add, subtract or modify its e-shop and its information provided through it or/and its services as well as changes in the way of browsing information.
  • BE A BEE COUTURE takes all precautions necessary to ensure the unceasable access to the e-shop. However, BE A BEE COUTURE reserves the right to interrupt the function of the e-shop or/and part of its services, to allow maintenance works without previous notice to the users.

  • The use of the e-shop should be made for legal purposes and in a way that does not limit or prevent its use by third parties.

  • The visitor ought to use the e-shop according to the Law, the morality and the existing terms, and not to act in order to damage or cause malfunction to it, to influence or to endanger the provision of services by BE A BEE COUTURE. 

  • The user of the e-shop takes the responsibility for any damage done to BE A BEE COUTURE by bad, illegal or unethical use of its services.

  • Every client of the e-shop has the right, according to the existing Law, to withdraw from the sale without any reason, by filling the ‘withdraw form’, which he/she ought to communicate to BE A BEE COUTURE through mail at info@beabee-couture.com and return the purchased item within 14 business days from the date of its delivery. In this case, the return costs are at clients expense.

  • For the return to be accepted, the item should be in its original package, in the condition it was delivered, complete, without damage (for both product and package) and not used.

  • It is required, for the item to be accompanied by the original retail receipt or the invoice. Before the return, the client must send an e-mail to info@beabee-couture.com to request the Return Merchantise Authorization number and arrange the exact time of the return.

  • Refunding is arranged the same way as the original purchase was made, within 8-10 business days, starting from the date of the product’s delivery, at the above condition. 

  • Please note: PRODUCTS ON SALE, CUSTOMIZED AND PRODUCTS OF LAST SEASON CAN NOT BE RETURNED NOR EXCHANGED. 

  • If any part of the above terms opposes to the Law, it automatically ceases to exist and excludes from the agreement and in no case does it affect the validity of the remaining terms.

  • Any concession, additional time or not implementation of one or more of the present terms by BE A BEE COUTURE cannot be interpreted as resignation, permanent or temporary, partial or total, of any right or claim that stem from them or from the Law.

  • All the parties (Greek, European and from the rest of the world) will cover the present agreement Laws and will be under the exclusive jurisdiction of the Justice Hall of Athens.

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